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To ensure dedicated time and attention, all enquiries are addressed within a scheduled consultation. Appointments must be booked online.

Initial hair & scalp consultation (in person)

45-60 minutes · £105

A detailed in-person consultation to discuss your hair and scalp concerns, including visual observation of the hair and scalp where appropriate. Personalised guidance is provided, and any suitable care options are discussed separately.

Where relevant, discussion may also explore how hair or scalp concerns are affecting day-to-day life to help provide helpful context for observations and guidance.

Many clients find that gaining a clearer understanding of their hair and scalp helps them feel more confident about what to do next.

Your consultation is the first step in understanding your hair and scalp concerns. Any further care options are entirely optional and discussed only if appropriate.

Follow-up consultation (in person)

30 minutes · £60

A review appointment for clients who have previously attended an initial consultation. Progress is discussed and relevant care considerations may be revisited where appropriate.

Follow-up appointments provide an opportunity to discuss any changes since your previous visit and to review observations over time.

Many clients find that gaining a clearer understanding of their hair and scalp helps them feel more confident about what to do next.

Remote consultation

30-60 minutes · £75

A discussion-based consultation suitable where an in-person appointment is not essential. The session focuses on understanding your hair and scalp concerns and exploring possible contributing factors.

As remote consultations do not include in-person observation of the hair and scalp, guidance is based on the information available and may be more limited. An in-person consultation may be recommended where appropriate.

Many clients find that gaining a clearer understanding of their hair and scalp helps them feel more confident about what to do next.
Booking Information
Appointments are available for adults aged 18 years and over.
Full appointment details and payment information are provided during the booking process.
Cancellations or changes must be made at least 24 hours before your appointment using the link in your confirmation email.
Appointments are released on a rolling basis.
All consultations must be booked in advance via our online system.
4,9 based on 50+ reviews
What clients say about their consultation experience

From fear to clarity

I came into Ben’s office full of fear and worries about losing hair. Ben was very kind and patient while educating me on hair and scalp health. He did not try to trick me into buying any expensive products, but he focused on science and explanation. I felt comfortable and supported throughout. — Google Review

Professional, calm and supportive

Ben was very welcoming and kind, putting me at ease very quickly. His calm and professional manner is second to none and he takes the time to explain things properly to you. Would highly recommend if anyone is worried about hair loss, don’t give up, talk to someone who actually understands hair. — Google Review

Structured support for hair & scalp concerns

Trusted by clients seeking clarity and support

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